All orders are fulfilled from our warehouse in Quebec.
We aim to dispatch all small parcel shipments within 24hrs. Palletised shipments may take a day longer.
Orders of CAN $5,000 or more will ship for free.
If you would like to collect, please contact us before placing your order. We will process it manually. All orders placed directly through the B2B site will be charged shipping.
DAMAGED IN TRANSIT
Annoyingly, this can happen on occasion. Please ensure that you make a note of the damage / any missing products on the paperwork when you receive the delivery. Get in touch with us as soon as possible with details so that we can help right away. Sending images can speed up the process and help improve the way we pack and ship future orders. Thanks!